Legal

Privacy Policy

Last updated: 17 September 2026

Who we are

This website is operated by Agile Driveways, a trading name of Agile Landscapes Limited ("we", "us", "our"), a company registered in England and Wales, company number 13397025, registered office Yew Tree House, Lewes Road, Forest Row, RH18 5AA. We are the data controller for the personal information you provide through this website.

ICO registration number: [ICO NUMBER TO BE ADDED].

Questions about this policy or your data: chris@agiledriveways.co.uk or 07563 687919.

The information we collect

When you use our booking form or contact us, we may collect your name, phone number and email address, your property address and postcode, and the driveway service you are interested in with any details you share. When you book a site visit, we also record the date and time. We also collect limited technical information automatically through cookies (see our Cookie Policy).

How we use your information, and our lawful basis

  • To respond to your enquiry and arrange a site visit and quote. Lawful basis: steps taken at your request before entering a contract, and our legitimate interest in responding to potential customers.
  • To carry out driveway work and manage the job. Lawful basis: performance of our contract with you.
  • To keep records we are legally required to keep, such as for tax. Lawful basis: legal obligation.
  • To run and improve our website. Lawful basis: our legitimate interest in a secure, working website.

We do not use your information for marketing unless you have asked us to, and we never sell your data.

Who we share it with

We use trusted providers who process data on our behalf: Google (Google Calendar and Google Workspace) to manage bookings and email; Wix and Cloudflare for hosting and delivering the website; and Zoho for email. They only process your data on our instructions. We may also share information where required by law. Where data is transferred outside the UK it is protected by appropriate safeguards such as the UK International Data Transfer Agreement or adequacy regulations.

How long we keep it

We keep enquiry information for as long as needed to deal with your enquiry and for a reasonable period afterwards. Where you become a customer, we keep records for up to six years to meet our legal and tax obligations, then delete or anonymise them.

Your rights

Under UK data protection law you can ask to access, correct or delete your data, restrict or object to how we use it, and request a copy in a portable format. Contact us using the details above. You can also complain to the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113.

Cookies

Our website uses cookies. Please see our Cookie Policy.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page with the date it was last updated.